You can use our Royal Mail Tracked Returns Service (tracked delivery) to ship your order to us at our expense.
You will need to fill in your order number, name and address and then tick the check box at the bottom of the page to confirm your parcel is within Royal Mail’s parameters. Then select, “Create your label.”
You will have the option to print a label, use a QR code or you can even arrange for Royal Mail to collect the parcel from you, in which case a printer is not needed.
Please ensure your tapes are well packed for transit. We do not accept responsibility for losses during transit.
Take your parcel to the Post Office where the bar code will be scanned and you will be given proof of posting.
By using the service you agree to our terms and conditions.